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FAQ

  • Are there refunds of a purchase?
    Yes refunds of purchases after 15 days from purchase.
  • How often are there new models and textures?
    Weekly and sometimes daily
  • How long does it take to receive the download files?
    You will receive a email that you provided for the purchase. Emails come quick.
  • How do you receive are textures and models?
    By the email you provided at the checkout
  • Will there subscriptions?
    Eventually
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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